©2017 BY SWANSBORO BY SAIL. PROUDLY CREATED WITH WIX.COM

FAQ

DO WE NEED A RESERVATION?

Yes, reservations are highly encouraged and we highly suggest booking online in advance, or give us a call at (910) 545-4419 to set up a reservation. 

WHAT ABOUT PARKING?

We recommend parking at town hall, corner of  HWY 24 and Church Street.  There is limited parking available on Front Street. Town Hall parking is most convenient and a short walk through downtown Swansboro.

HOW LONG ARE YOUR CRUISES?

Our trip times average 90 minutes to two hours long. We do have one bathroom on board, but we do encourage our customers to use the restroom shortly before departure.

WHAT'S THE VESSEL CAPACITY AND WHAT SAFETY EQUIPMENT IS ON BOARD?

S/V Fevre can carry a maximum of 6 passengers but no minimum and has comfortable seating available. We have safety equipment on board, including ship-to-shore radio, life jackets, state of the art electronics, and full compliance of all USCG required equipment.

WHAT SHOULD I WEAR/BRING ON BOARD?

Water, beverages, and snacks are more than welcomed on board our vessel. We highly recommend bringing water for hydration during the hot summer months,

 

We suggest wearing comfortable clothing and shoes. You may want to bring along some sunscreen and wear your bathing suit under clothes in the summer months. In the fall, light jackets or sweaters are recommended when out on the water.

WHAT HAPPENS IN INCLEMENT WEATHER?

Passenger safety is our number one concern on Fevre and we will not sail in the event of inclement weather. While a little light rain isn't enough to stop our tough pirates, we will cancel in the event of heavy down pours, high winds, and lightening. Should Swansboro by Sail Management be forced to cancel due to unsafe weather conditions, we will notify you as soon as possible and you will be provided with the next available charter sail. Please provide your contact information for the day of your scheduled departure, so in the event of cancellation we may contact you directly as soon as possible.

WHICH PAYMENT METHODS DO YOU ACCEPT FOR TICKETS OR MERCHANDISE?

We accept all major credit cards and cash as payment. We highly recommend booking on our website, or calling our office, to expedite your boarding process.

WHAT IS SWANSBORO BY SAIL  CANCELLATION POLICY?

Our policy states that ticket holders have 24 hours prior to their scheduled departure to cancel their reservation. In the event of a ‘no show’ no monies will be refunded.
Make sure to allow plenty of time to park and prepare for your trip. We operate on a strict schedule and need to leave the dock on time. Don’t take a chance on being left behind! If the Swansboro by Sail cancels due to unsafe weather conditions, or mechanical malfunction, you will be provided with the next available charter sail.

 

STILL HAVE A QUESTION?

Contact us and we'll help address your questions.